1. Information We Collect

When you visit our website or engage with our services, we may collect various types of information. This includes personal details such as your name, email address, and phone number, which are collected when you fill out contact forms, subscribe to newsletters, or request a demo. We also gather technical data, such as your IP address, browser type, operating system, and device identifiers, to improve our website performance and user experience. Additionally, usage information, including pages visited, time spent, and interactions with our site, may be collected through cookies and analytics tools to enhance service delivery. For business engagements, we may also process project-related data necessary to provide IT services such as software development, system integration, and consulting.

2. How We Use Your Information

We use the data we collect for multiple purposes aimed at delivering value and improving your experience. Your personal information is primarily used to provide and manage our IT services, respond to your inquiries, and process transactions. We also utilize the information to communicate important service updates, send relevant marketing material (only with your consent), and enhance our website’s functionality. Technical and usage data enable us to analyze performance, prevent security breaches, and protect against fraudulent activities. All these activities are carried out under strict compliance with applicable legal frameworks.

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on specific legal grounds. These include contractual necessity (to fulfill our obligations when you use our services), legal compliance (to adhere to regulatory requirements), legitimate interest (such as improving our services and ensuring security), and your explicit consent (for marketing communications and optional data sharing).

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share it with trusted service providers, including hosting services, analytics providers, and payment processors, who assist us in operating our business under strict confidentiality agreements. We may also disclose your information when required by law or in response to valid legal requests. In cases of business transfers or mergers, your information may be shared as part of the transaction, but always in accordance with this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website performance, analyze traffic, and provide personalized experiences. Cookies allow us to remember your preferences and understand user behavior. You can manage or disable cookies through your browser settings, although some features may not function properly without them. For more details, visit our Cookie Policy.

6. International Data Transfers

As a global IT solutions provider, we may transfer your personal data to countries outside your region, including locations where data protection laws may differ. In such cases, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) and other compliance measures to ensure your data remains protected.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations. When data is no longer required, we securely delete or anonymize it.

8. Your Privacy Rights

We respect your rights under data protection laws.
For EU users (GDPR): You have the right to access, correct, or delete your personal data; restrict or object to processing; withdraw consent at any time; and request data portability.

For California users (CCPA/CPRA): You have the right to request information about the personal data we collect, request deletion, and opt out of data selling (we do not sell your data).

9. Data Security

We take security seriously and implement industry-standard practices such as data encryption, firewalls, secure servers, and access control mechanisms to protect your data from unauthorized access, disclosure, or misuse.

10. Children’s Privacy

Our services are designed for businesses and professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover such data has been collected, it will be promptly deleted.

11. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Updated versions will be posted on this page with the effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: info@nextlooptechnologies.com
📞 Phone: +91 9893954683
📍 Address: 101, Kanchan Sagar, 18/1, Near Industry House, Old Palasia, Indore, Madhya Pradesh 452001